We are seeking a highly motivated, committed team player to join our Customer Support Department. Responsibilities include handling inbound calls, answering customer emails, processing orders, and providing technical support for products and multiple best-in-class online assessment platforms. Excellent communication, organization and troubleshooting skills, technical/computer knowledge, and the ability to accept increasing responsibilities are a must.
Applicant must have a bachelor’s degree or higher in psychology or a closely-related field, plus relevant experience providing customer support. Ability to process inputs, access, and obtain outputs from computer systems, along with some experience with order entry routines. Strong verbal and written communication skills are essential, as position requires extensive telephone coverage and e-mail communication.
Bilingual preferred (Spanish/English)
To apply, please send resume and cover letter to:
Attn: Lottie Zack
16204 N. Florida Ave
Lutz, FL 33549
PAR offers a competitive salary and benefits package. View our benefits summary.
From its modest beginnings in Bob and Cathy Smith's home years ago, PAR has grown into a leading publisher of psychological assessment materials designed to help our Customers better serve their clients.