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The SDR will focus on outreach, prospecting, and lead qualification within new and existing markets to identify and create opportunities for our inside sales team. You will act as a liaison between our Marketing and Sales departments and strategize, implement, and execute campaigns to reach business targets through phone, chat, email, and social media platforms. This is a cold/warm outreach position that will require the ideal candidate to be comfortable in contacting organizations who may not have previous exposure to our company.
PAR offers a competitive salary and benefits package.
Responsible for processing customer orders, including telephone, mail, fax, and Internet, as assigned, and responding to customer order and product support inquiries via these channels. Handles basic technical support questions, directing more advanced questions to appropriate individuals, handles customer file maintenance procedures, and serves as primary focus for customer service problem resolution. Provides direct support for multiple online platforms, including PARiConnect and PARs Talent Assessment platform. Works closely with Customer Relationship Manager and Director of Customer Support to ensure that appropriate departmental procedures are followed and also alerts them to the need for remedial training.
Essential functions of this position include, but are not limited to:
Bachelors degree in psychology or related field preferred. Good telephone skills and willingness to provide telephone coverage and excellent customer support. Must be comfortable multi-tasking in a fast-paced environment. Must possess tact and patience in dealing with customer complaints. Strong verbal and written communication skills are essential, as position requires extensive telephone coverage and email communication.
-Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
-Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
-Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
-The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
InVista has a great opportunity for an I-O PhD student for the summer. We are looking for someone to conduct a criterion-related validation study. This individual should have knowledge in psychometrics and experience conducting a validation study. With guidance from other I-Os, this individual would be responsible for:
The project will last approximately 6 weeks with a tentative start date of late July. We estimate the total amount of work to be 240 hours.
From its modest beginnings in Bob and Cathy Smith's home years ago, PAR has grown into a leading publisher of psychological assessment materials designed to help our customers better serve their clients.