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On 10/29/2025, PAR platforms experienced a service disruption.
This incident was the result of a widespread Microsoft Azure outage that affected numerous software providers. While this disruption was outside of our control, we are actively evaluating additional redundancies to reduce the risk of similar service interruptions in the future. We sincerely apologize for any inconvenience this may have caused.
Customer Success Manager
Daniel McFadden is the Customer Success Manager for PAR, Inc. Daniel joined PAR in 2000. He began as a Customer Support Specialist, then led the Technical Support team before transitioning to his current role as Customer Success Manager.
He is responsible for ensuring that PAR provides unparalleled customer service and technical support for all the products we sell. His team works to answer every call live, with a goal of delighting every customer in every interaction. Daniel is also an internal product champion for PARiConnect, responsible for gathering customer feedback and providing recommendations for improvements and delivering monthly webinars. He has a bachelor's degree in psychology and an MBA from the University of South Florida. Prior to joining PAR, Daniel was the Assistant Station Manager at WBUL-1620 AM at the University of South Florida.